It Specialist

ملخص عن الوظيفة

street wear fashion retail company is hiring

itspecialist

Location: Elsheikh Zayed

Requirement:

Resolve technical issues with POS systems, barcode scanners, receipt printers, and payment terminals.

Assist with troubleshooting Shopify, e-commerce platforms, and ERP systems (e.g., inventory management, order processing).

Support integrations between retail systems (e.g., POS ERP e-commerce).

Provide remote or in-person support to retail staff for login issues, software errors, and hardware malfunctions.

Train employees on basic system functions (e.g., processing returns in POS, updating product listings on Shopify).

Log incidents in ticketing systems (e.g., Freshdesk, Zendesk) and escalate complex ERP or e-commerce issues to senior teams.

Assist with updates, patches, and configurations for retail-specific software and tools.

Monitor system alerts for outages impacting stores or online sales.

Work with vendors (e.g., Shopify support, ERP providers) to resolve third-party system issues.

if you are intersted send your cv to
(hr@streetwear.com)
or
01200142808 (whats app)

الكلمات المفتاحية

• IT

القطاع او التخصص

• تكنولوجيا المعلومات