بيانات الوظيفة

IT Specialist

القاهرة, مصر قبل 4 يوم
دوام كلي
عدد الفرص المتاحة: 1

التقدم لهذة الوظيفة

ملخص عن الوظيفة

Private Hospital in El mohandssin
We are seeking to hire an “IT Specialist”

Job Overview:
We are seeking to hire a Technical Support Specialist to provide exceptional IT support to end users, acting as the primary point of contact between users and the IT department. The role involves handling emergency and non-emergency support requests, ensuring timely resolution, and providing clear communication throughout the process. This position requires strong technical expertise, attention to detail, and the ability to coordinate effectively with cross-functional teams.

Key Responsibilities:
 Receive and respond to end user calls for technical assistance.
 Log and track end user calls and requests through the company’s internal ticketing system.
 Provide first-level support and troubleshooting for a wide range of technical issues.
 Coordinate and collaborate with operational teams to resolve technical issues.
 Identify and address potential issues or outages promptly.
 Follow up with users and technical teams until issues are resolved to ensure customer satisfaction.
 Maintain comprehensive documentation of service desk processes, procedures, and user interactions.
 Alert management to high priority or critical issues requiring attention.
 Create and maintain service tickets and problem logs for technical support staff.

Job Requirements:
 University degree
 1 - 2 years of experience providing end-user support.
 Ability to work flexible hours, including extended shifts.
 Good command of English (written and spoken).
 Familiarity with key technical systems including: desktop operating systems,
Active Directory, MS SCCM, MS Exchange Console, print servers, and AV controllers
 Basic knowledge of network systems and principles
 Familiarity with various software applications and basic computer hardware
 Strong customer service skills, especially in a financial services environment.
 Ability to actively listen and understand customer issues, and provide solutions in a clear and professional manner.

You can apply by emailing your updated CV to recruitment@adamhospital.com

الكلمات المفتاحية

  • English IT

القطاع او التخصص

  • تكنولوجيا المعلومات
التقدم لهذة الوظيفة

وظائف مشابهة

Technical Office Engineer دوام كلي

INTEGRITA is Hiring. We are looking for qualified candidates in the following positions to join our team. A. Position (Technical Office Engineer):  Fulltime Contract.  (1-2) Years of Experience.  Very ...

تكنولوجيا المعلومات القاهرة, مصر قبل 11 ساعة

Deputy IT manager دوام كلي

Deputy IT manager is needed bachelor of engineering or computer science , 7-10 Yrs experience . MCSE, CCNA are preferable Major responsibilities include: Installing and configuring computer hardware operating systems ...

تكنولوجيا المعلومات القاهرة, مصر قبل 3 يوم

IT Help desk دوام كلي

Transgulf for medical services is hair for (IT Help desk) About the job We are seeking a Junior IT Help Desk Technician to join our team at Suez. As ...

تكنولوجيا المعلومات القاهرة, مصر قبل 4 يوم

Technical Office Engineer دوام كلي

WE ARE HIRING: Technical Office Engineer Job description  We are seeking a highly skilled and detail-oriented Technical Office Engineer to join our dynamic team.  Prepare and review technical documents, ...

تكنولوجيا المعلومات القاهرة, مصر قبل 4 يوم

Fullstack Developer دوام كلي

Job Opportunity: Fullstack Junior and Senior Developers We are currently looking for (talented Fullstack Junior and Senior Developers) who are willing to relocate to Alexandria. The ideal candidates should ...

تكنولوجيا المعلومات الاسكندرية, مصر قبل 6 يوم

IT Senior Sales دوام كلي

iNetwork Solutions hiring a talented IT Senior Sales professional to join our team. Office Location : 196, Sameh Gado St, 6Th district opposite mall of Arabia 6th of October ...

تكنولوجيا المعلومات السادس من اكتوبر, مصر قبل 6 يوم

IT Manager دوام كلي

We’re looking for a skilled IT Manager to oversee our technology infrastructure, ensure security, and lead our IT team . What You’ll Do: ✅ Manage and maintain IT systems, ...

تكنولوجيا المعلومات القاهرة, مصر قبل 8 يوم

IT Help desk تدريب

Sutherland Alexandria is hiring IT Help desk Internship Vacancy  Internship Start date: Immediately  Duration: 3 months renewable  Location: Alexandria - Smouha site 24/7 Rotational shifts Duties and Responsibilities ...

تكنولوجيا المعلومات الاسكندرية, مصر قبل 11 يوم

Technical Support Specialist دوام كلي

Mahmoud Elfar Market is currently hiring a ( Technical Support Specialist ) to join our information technology team . Responsibilities:  Provide first line support on issues related to Operating ...

تكنولوجيا المعلومات القاهرة, مصر قبل 11 يوم

IT Team Leader دوام كلي

We are seeking a highly skilled and proactive IT Team Leader to oversee our IT operations, manage the technical team, and ensure the smooth functioning of our IT infrastructure. The ...

تكنولوجيا المعلومات القاهرة, مصر قبل 11 يوم