Job information

Technical Support Specialist

Cairo, Egypt Before more than 60 days
Full time
Open vacancies number: 1

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Overview

Smart Sigma is Hiring 
Job Title: Technical Support Specialist
Location: Nasr City
Job Type: Full-Time

About the Role:
Smart Sigma Company is seeking a Technical Support Specialist to assist clients with issues. You’ll troubleshoot problems, provide solutions, and ensure customer satisfaction.

Key Responsibilities:
 Respond to technical inquiries via phone, email, or chat
 Diagnose and resolve issues
 Escalate unresolved problems to internal teams
 Document issues and follow up with clients

Requirements:
 Bachelor’s degree is a must
 1-3 years of experience in technical support or a related field.
 Strong communication and problem-solving skills

Benefits:
 Competitive salary
 Career growth and training opportunities
 Supportive team environment

Apply Now:
Send your resume to hr@smartsigma.tech
with the subject: Technical Support
 

Keywords

  • IT IT Support

Job roles

  • Information Technology
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