Job information

HelpDesk Engineer

Cairo, Egypt Before more than 60 days
Full time
Open vacancies number: 1

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Overview

KANDEEL Industry and Trade - قنديل للصناعة والتجارة " is hiring HelpDesk Engineer

 Responsibilities:
 Managing the help desk call to ensure that all requests are addressed in a timely manner .
 Monitoring computer performance to ensure optimal response time and system uptime .
 Providing first level support for end users including answering basic questions about computers or software applications .
 Contact services provider to solve the issues related .

 Job Requirements:
 Degree computer science or any related field is preferred.
 Experience at least 3 years
 CCNA .
 Basic MCSA.

 Knowledge
 Microsoft Office.
 Microsoft Operating system
 Good command troubleshooting.
 Strong knowledge for the computer’s species و
 IP Cam basic configuration.
 Basic knowledge Printer services
 Hand on configure unmanage routers and switches

 Benefits:
 8 hours working
 Social &medical insurance
 Seasonal grants
 Hours 9 to 4.30
 Transportation available

If you are interested you can send your resume on mail address
" maha.nabil@kandeel.org "

Keywords

  • CCNA MCSA Microsoft Office

Job roles

  • Information Technology
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