We at Algoriza are looking for a highly motivated and detail-oriented Junior Operations Specialist to join our team in Riyadh. The ideal candidate will support daily operational functions, assist in process improvements, and ensure smooth execution of business activities. This role requires strong problem-solving skills, organizational abilities, and a proactive approach to handling tasks.
📍 Location: Riyadh, Saudi Arabia (Onsite)
🕒 Job Type: Full-time
🌍 Nationality: Saudi National (Must be a resident of Saudi Arabia)
Key Responsibilities:
- Monitor production systems to identify issues, ensuring all incidents are properly logged, categorized, and escalated as needed.
- Assess the severity and impact of issues, focusing on resolving critical problems first while scheduling lower-priority tasks accordingly.
- Effectively communicate issue details to developers, engineers, and operations staff, ensuring they have the necessary information to resolve problems efficiently.
- Analyze incident trends, identify recurring root causes, and implement process, system, or documentation enhancements to prevent future issues.
Requirements:
- Saudi National and Resident of Saudi Arabia (Mandatory).
- 1+ years of experience in operations management, incident resolution, or a similar role.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proficiency in monitoring tools and incident management systems.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of operational best practices and process improvements is a plus.
Why Join Algoriza?
🚀 Work with a team of skilled professionals from around the world.
📈 Opportunities for growth, learning, and career advancement.
💡 A collaborative and innovative work culture.
If you or someone you know are interested to explore the opportunity, we’d love to hear from you!
You can also message me on LinkedIn or email your resume to menna.amin@algoriza.com