saudibrothers (رؤية جميع الوظائف)
The candidate serves in a lead role for providing IT Help desk/Technical support to our office. A person possessing strong technical skill with hands on approach towards work.
Provide help desk support to all Head Office based user, assist end users via telephone, email and in person with a wide range of questions, request, incidents relating to desktop PC software, hardware, server and network peripherals
Manage and resolve day to day IT service requests and incidents using IT help desk portal, follow up and close outstanding help desk tickets on a daily basis.
Configuring active directory and email accounts using Office 3645 and Outlook 2016
Actively run daily, weekly data backups on users and company data resources.
Configuring PC's, manage, maintain and configure local and network based printers
Manage, maintain and monitor IT assets in order to ensure correct asset inventory
Connect user PC's to domain and local area network using Ethernet, TCP/IP
Install and trouble shoot Microsoft Office and other software based application
Install and configure antivirus application
Assist with network and server component installation and administration. Patching network ports into access switches as well as connecting core and edge switches, routers, gateways and firewalls.
Interact with external vendors, suppliers and maintenance contractors to facilitate hardware, software and licensing procurement for maintenance and upgrades to current infrastructure
Oracle Database Knowledge.
SQL Server, SQL Database Knowledge,
Microsoft Hyper-V Environment.
Vm Ware Knowledge.
2 to 3 years experience working in IT support/Network Support Engineer roles involving participating and engaging in onsite support activities
A minimum of Bachelor's Degree in IT related specialty. MCITP/CCNA or any other Networking and System Support Certification are desirable
Strong capability to keep and maintain documentation
Enthusiastic, team player, motivator, willingness to self learn, capable of overcoming obstacles, positive attitude