Position: IT Support Engineer
Location: Makkah
Job Purpose:
To provide high-level technical support and maintenance for IT systems, email solutions, VoIP systems, and all IT services within the company.
Key Responsibilities:
Provide hands-on support for hardware, software, and network issues.
Manage and maintain the company's email systems and VoIP solutions.
Handle support requests and ensure timely resolution.
Install, configure, and maintain user devices and business applications.
Conduct system updates and software patch management.
Assist in server maintenance and basic configuration tasks.
Required Qualifications:
Diploma or bachelor’s degree in IT, computer engineering, or related field.
Minimum 3-5 years of experience in technical support roles.
Familiarity with server management and network configuration.
Skills:
Excellent troubleshooting skills.
Strong communication and client-handling skills. Ability to work under pressure and manage multiple tasks efficiently.
If you meet the requirements, please send your CV to job@ittihadtakaful.com