Mahmoud Elfar Market is currently hiring a ( Technical Support Specialist ) to join our information technology team .
Responsibilities:
Provide first line support on issues related to Operating system, connectivity, MS office including MS Outlook and Office IT equipment.
Responsible for the day-to-day IT operations, scheduling and technical support of the company’s infrastructure and computers etc.
Support the stores WAN & LAN environment and coordinate with Global & local vendors for support.
Work within country telecom providers to review and select best connectivity (Internet, WAN & Mobile services) solutions
Accountable for support and maintenance of printers, Point Of Sale (POS) , Scales
Installing, Configuring and supporting POS ( Point Of Sale ) Systems
Have Knowledge in Retail Management System
Monitor performance and maintain systems according to requirements.
Give technical support for all users as a first layer of support.
Experience in Office 365 support and maintenance.
Job requirements:
Bachelor's degree in computer science or IT related degree .
MCSA & CCNA is a preferred
6 months up to 2 years maximum of Experience as Technical Support ( supermarket exp preferred ).
Good command of English language.
Helpdesk and customer service background (First line support).
Working Conditions:
Working Days: 5 days / 2 days Off
Working hours: 9 h * Rotational shifts *
If you're interested to join our family send your cv and mention the job title Via mail or WhatsApp :
Career@elfarmarket.com
Whatsapp :
01094851800 - 01091139679