Results-driven IT Infrastructure and Cybersecurity Engineer with over 10 years of experience supporting government and private sector organizations across the GCC. Proven ability to design, implement, and maintain secure enterprise networks, support critical systems, and deliver end-user IT services within SLA. Equipped with attested academic credentials and globally recognized certifications from Cisco, Huawei, Fortinet, and Google. Well-versed in ITIL processes, cybersecurity frameworks, and multilingual support.
- Designing and implementing IT systems, networks, to meet business needs. - Installing, configuring, and upgrading hardware and software components. - Collaborate with cross-functional teams to integrate AI solutions into existing systems- Monitoring system performance and security, identifying potential issues and taking preventative measures. - AI research initiatives to explore innovative technologies and methodologies.
- Implemented over 50 CCTV and access control systems across client sites - Resolved hardware/software issues within SLA, reducing downtime by 25% - Provided technical support for LAN/WAN, printers, servers, & endpoint devices - Coordinated with external vendors for maintenance and network expansions
- Supported IT operations for 1000+ municipal staff across departments - Administered firewalls, DHCP, DNS, Active Directory, & network segmentation - Enforced cybersecurity policies, achieving a 98% malware threat reduction - Led structured cabling, IP telephony setup, and Wi-Fi coverage upgrades
- Upgraded server infrastructure to achieve 40% faster performance - Trained end-users in Office 365, antivirus, and file server usage - Supported LAN/Wi-Fi networks and implemented basic firewall rules
- Installed and maintained over 100 PCs, printers, and LAN switches - Delivered daily helpdesk support and backup operations for IT systems
باكستان
1985-01-01
ذكر
متزوج
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