Experienced Technical Support Services Supervisor and IT Network Professional with 12 years of experience and a wide range of certifications, including Microsoft System Engineer, Microsoft 365 Administrator, Azure Administrator, Windows Server Hybrid Administrator Associate, and Cisco Routing & Switching. Adept at resolving complex networking, hardware, and software issues while delivering exceptional User support. Expertise in managing Data Centers, Server systems, networks, Office 365 Cloud, Azure Cloud, Firewall, Data Backup, Network Printer Management and IT asset management. Skilled in vendor management, IT procurement and team training and development, ensuring efficient IT operations and optimized system performance. A proven communicator and team player with a strong ability to drive service Recognised as a proactive communicator and collaborative leader with a proven ability to drive service excellence, enhance IT infrastructure reliability, and achieve organizational goals. Seeking an opportunity to contribute expertise and continue professional growth within a dynamic, well-managed organization.
Deployed and managed Microsoft Azure and Office 365 cloud services for over 500 users, including identity and access management, license provisioning, and cloud infrastructure administration • Led the installation and commissioning of a new Data Center and IT infrastructure at the Head Office. • Managed IT infrastructure, including Active Directory, DC, DNS, WPS. Storage, Network Devices, Firewall • Ensured high system uptime; led troubleshooting for critical hardware/software issues • Supported network administrators in troubleshooting and problem resolution. • Designed and installed CCTV surveillance systems for the Head Office and remote sites. • Administered and configured network printers, photocopiers, plotters, and multifunction devices (Xerox, HP, Sharp, Toshiba) via YSoft, including policy enforcement and usage tracking. • Installation and management of Door access systems, Attendance systems, and network printers. • Oversaw IT procurement, vendor relations, and Asset Management. • Managed the Avaya system and meeting room technologies.
Managed and monitored data/voice/ network operations, including design, installation, and maintenance. • Administered Exchange Server 2013, network firewalls, and server backups using Veeam. • Provided first-level support and assisted in resolving technical issues for end-users. • Installed and managed CCTV surveillance and network printers. • Oversaw IT procurement and supplier relationships. • Successfully designed and implemented IT infrastructure for the Masjid Al-Nabvi Madinah Project expansion.
IT Network Professional
Microsoft Certified System Expert
Cisco Certified Network Associate (Routing & Switching)
Configuring Windows Server Hybrid Advanced Services - AZ-801
Administering Windows Server Hybrid Core Infrastructure - AZ-800
Microsoft Azure Administrator - AZ-404
Microsoft 365 Administrator - MS-102
باكستان
1989-07-06
ذكر
متزوج
غير مطلوب للتجنيد