We are looking for Packet Core Solution Engineer (Central Delivery Services):
Requirements
• PaCo technical solution delivery as per defined LLD
• Subsequent Instantiation templates and MOP generation/validation from LLD, data fill sheets.
• Onboarding and deployment of PACO nodes
• Integration and configuration of PACO nodes as per defined LLD
• System and Functional ATP test cases execution with and documentation of artifacts.
• Troubleshooting of deployment, integration and ATP test cases issue and follow up with care team and customer teams with help of TPM
• Responsible for opening of trouble tickets via proper channel like Internal JIRA and Salesforce ticket
• Migration of Packet Core services support
• Support for delivery to Care handover process.
• Feature activation Testing
• MOP and Artifacts preparation for SW upgrades.
• Software upgrade lab testing and preparation of golden MOP.
• Software upgrade of PACO nodes
• 4eye support
• Post upgrade support and working closely with care/4LS team during emergency.
•Knowledge sharing and KT session delivery
• Capture Lessons learn in LL tool.
• Support Team and practice internal JIRA process
• Provide L2 support only for the projects where it is explicitly agreed.
• Responsible for developing PACO nodes certifications in coordination with KMCD.
To apply please send your updated CV to fatma.adel@sigma-emea.com and mention "Packet Core Solution Engineer" in the subject